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Flexible plans for businesses of all sizes

From idea to market leader, our plans are designed to support your growth. Start for free – no credit card needed.

Monthly
Annual
Save up to 10%

Community

Perfect for developers and freelancers.

0
 

Build for free

What's included

  • 1 environment
  • 3 users
  • 100 GB traffic per month
  • A/B-testing
  • Personalization
  • Recommendations
  • Up to 3 customer segments
  • Community based support

Entry

Perfect for smaller websites and apps.

90
Per month (billed annually)

Get started

Everything in Community, plus:

  • 1 environment
  • 10 users (up to 25)
  • 500 GB traffic per month
  • Audio, video and live streaming
  • Up to 10 customer segments
  • Pay-as-you-go for additional bandwidth and storage
  • 99% uptime SLA
  • Community & email support
Most popular

Scale

Perfect for established teams with more complex content needs.

899
Per month (billed annually)

Get started

Everything in Entry, plus:

  • 3 environments
  • 15 users (up to 50)
  • 1 TB traffic per month
  • Up to 50 customer segments
  • Cross environment features optional
  • Single sign-on optional
  • 99.9% uptime SLA
  • Community, email & Slack support

Enterprise

Perfect for teams requiring custom options and high-touch support.

Custom

 

Contact us

Everything in Scale, plus:

  • Unlimited environments
  • 30 users
  • No limits for additional users
  • Custom usage quota
  • Unlimited segments
  • Cross environment features included
  • Single sign-on
  • Customer Success contact
  • 99.9% uptime SLA
  • Custom SLA & 24/7 support
See full feature matrix

Full feature matrix

Review all features and decide which plan suits you best

Community

0 /mo

Perfect for developers and freelancers.

Build for free
General
Feature Included
Environments 1
Development & staging environments -
Users 3
Models 10
Components 10
Content items 5.000
Usage
Feature Included
Storage 5 GB
↳ Additional storage Hard Limit
CDN Bandwidth/month 100 GB
↳ Additional bandwidth Hard Limit
Personalization
Feature Included
Customer event tracking Yes
Customer events Fair Use Policy
Customer segments 3
Active customers 1.000 MAU
↳ MAU overage Hard Limit
Rich content editing
Feature Included
Rich Content Editor Yes
Scheduled Publishing Yes
Preview Yes
Kanban Board Yes
Versioning and Version Retention 3 days
Workflows Yes
Assignees and comments Yes
Search engine optimization Yes
Landing page creation Yes
Bulk editing Yes
Input validations Yes
Include data from remote sources 1
Video, audio & images
Feature Included
Image & document assets Unlimited
Audio & video assets -
↳ Audio & video transcoding -
Live streaming No
Image presets Yes
Automatic image optimization Yes
Global asset delivery CDN Yes
Localization
Feature Included
Locales (i18n) 2 locales
Translation workflows Yes
Cross-environment options
Feature Included
Use content models across environments -
Query content across environments -
Reference content items across environments -
Capture customer data across environments -
Recommend content across environments -
A/B testing
Feature Included
Active A/b tests 2
Results metrics Yes
Recommendations
Feature Included
Most popular content items Yes
`More Like This` recommedations Yes
Automatic content analysis Yes
Developer Experience
Feature Included
GraphQL API Yes
REST API Yes
Image Delivery and transformation API Yes
User management API -
Mutation API Yes
API request log history 1 day
Webhooks Yes
Static webhook IPs -
Automations 1
Custom integrations -
Infrastructure & Compliance
Feature Included
Global Content and Asset delivery network Yes
Custom CDN domains -
24/7 infrastructure monitoring -
ISO certified Yes
GDPR complicancy Yes
In transit encryption Yes
Backups and snapshots -
Restoring capabilities -
Dedicated infrastructure -
Account & Access control
Feature Included
Default user roles Yes
Custom user roles -
Single Sign-On (SSO) -
Payment via Wire Transfer -
Support
Feature Included
Support Channels Community
Uptime guarantee -
Response SLA -
Onboarding consultancy -
Data modelling consultancy -
Customer Success Specialist -
End-user training -

Entry

90 /mo

Perfect for smaller websites and apps.

Get started
General
Feature Included
Environments 1
Development & staging environments -
Users 10 (max 25)
Models 50
Components 50
Content items 25.000
Usage
Feature Included
Storage 100 GB
↳ Additional storage €0,10/GB
CDN Bandwidth/month 500 GB
↳ Additional bandwidth €0,19/GB
Personalization
Feature Included
Customer event tracking Yes
Customer events Fair Use Policy
Customer segments 10
Active customers 10.000 MAU
↳ MAU overage €0,0055/MAU
Rich content editing
Feature Included
Rich Content Editor Yes
Scheduled Publishing Yes
Preview Yes
Kanban Board Yes
Versioning and Version Retention 30 days
Workflows Yes
Assignees and comments Yes
Search engine optimization Yes
Landing page creation Yes
Bulk editing Yes
Input validations Yes
Include data from remote sources 3
Video, audio & images
Feature Included
Image & document assets Unlimited
Audio & video assets Unlimited
↳ Audio & video transcoding €0,09/per minute
Live streaming Yes
Image presets Yes
Automatic image optimization Yes
Global asset delivery CDN Yes
Localization
Feature Included
Locales (i18n) 10 locales
Translation workflows Yes
Cross-environment options
Feature Included
Use content models across environments -
Query content across environments -
Reference content items across environments -
Capture customer data across environments -
Recommend content across environments -
A/B testing
Feature Included
Active A/b tests 10
Results metrics Yes
Recommendations
Feature Included
Most popular content items Yes
`More Like This` recommedations Yes
Automatic content analysis Yes
Developer Experience
Feature Included
GraphQL API Yes
REST API Yes
Image Delivery and transformation API Yes
User management API -
Mutation API Yes
API request log history 4 days
Webhooks Yes
Static webhook IPs -
Automations 3
Custom integrations -
Infrastructure & Compliance
Feature Included
Global Content and Asset delivery network Yes
Custom CDN domains -
24/7 infrastructure monitoring Yes
ISO certified Yes
GDPR complicancy Yes
In transit encryption Yes
Backups and snapshots Daily
Restoring capabilities Yes
Dedicated infrastructure -
Account & Access control
Feature Included
Default user roles Yes
Custom user roles -
Single Sign-On (SSO) -
Payment via Wire Transfer -
Support
Feature Included
Support Channels Community, Email
Uptime guarantee 99%
Response SLA -
Onboarding consultancy 2hrs included
Data modelling consultancy -
Customer Success Specialist -
End-user training -

Scale

899 /mo

Perfect for established teams with more complex content needs.

Get started
General
Feature Included
Environments 1
Development & staging environments 2
Users 15 (max 50)
Models 200
Components 200
Content items 100.000
Usage
Feature Included
Storage 500 GB
↳ Additional storage €0,10/GB
CDN Bandwidth/month 1 TB
↳ Additional bandwidth €0,19/GB
Personalization
Feature Included
Customer event tracking Yes
Customer events Fair Use Policy
Customer segments 50
Active customers 100.000 MAU
↳ MAU overage €0,0055/MAU
Rich content editing
Feature Included
Rich Content Editor Yes
Scheduled Publishing Yes
Preview Yes
Kanban Board Yes
Versioning and Version Retention 365 days
Workflows Yes
Assignees and comments Yes
Search engine optimization Yes
Landing page creation Yes
Bulk editing Yes
Input validations Yes
Include data from remote sources 10
Video, audio & images
Feature Included
Image & document assets Unlimited
Audio & video assets Unlimited
↳ Audio & video transcoding €0,09/per minute
Live streaming Yes
Image presets Yes
Automatic image optimization Yes
Global asset delivery CDN Yes
Localization
Feature Included
Locales (i18n) 20 locales
Translation workflows Yes
Cross-environment options
Feature Included
Use content models across environments Optional
Query content across environments Optional
Reference content items across environments Optional
Capture customer data across environments Optional
Recommend content across environments Optional
A/B testing
Feature Included
Active A/b tests 1.000
Results metrics Yes
Recommendations
Feature Included
Most popular content items Yes
`More Like This` recommedations Yes
Automatic content analysis Yes
Developer Experience
Feature Included
GraphQL API Yes
REST API Yes
Image Delivery and transformation API Yes
User management API -
Mutation API Yes
API request log history 4 days
Webhooks Yes
Static webhook IPs Yes
Automations 5
Custom integrations -
Infrastructure & Compliance
Feature Included
Global Content and Asset delivery network Yes
Custom CDN domains Paid Option
24/7 infrastructure monitoring Yes
ISO certified Yes
GDPR complicancy Yes
In transit encryption Yes
Backups and snapshots Hourly
Restoring capabilities Yes
Dedicated infrastructure -
Account & Access control
Feature Included
Default user roles Yes
Custom user roles 10
Single Sign-On (SSO) Paid Option
Payment via Wire Transfer -
Support
Feature Included
Support Channels Community, Email, Slack
Uptime guarantee 99.9%
Response SLA -
Onboarding consultancy 4hrs included
Data modelling consultancy Paid Option
Customer Success Specialist Yes
End-user training Paid Option

Enterprise

Custom

Perfect for teams requiring custom options and high-touch support.

Contact us
General
Feature Included
Environments Unlimited
Development & staging environments Unlimited
Users Unlimited
Models Unlimited
Components Unlimited
Content items Unlimited
Usage
Feature Included
Storage Custom
↳ Additional storage -
CDN Bandwidth/month Custom
↳ Additional bandwidth Custom
Personalization
Feature Included
Customer event tracking Yes
Customer events Unlimited
Customer segments Unlimited
Active customers Unlimited
↳ MAU overage Custom
Rich content editing
Feature Included
Rich Content Editor Yes
Scheduled Publishing Yes
Preview Yes
Kanban Board Yes
Versioning and Version Retention 365 days
Workflows Yes
Assignees and comments Yes
Search engine optimization Yes
Landing page creation Yes
Bulk editing Yes
Input validations Yes
Include data from remote sources Unlimited
Video, audio & images
Feature Included
Image & document assets Unlimited
Audio & video assets Unlimited
↳ Audio & video transcoding €0,09/per minute
Live streaming Yes
Image presets Yes
Automatic image optimization Yes
Global asset delivery CDN Yes
Localization
Feature Included
Locales (i18n) Unlimited
Translation workflows Yes
Cross-environment options
Feature Included
Use content models across environments Yes
Query content across environments Yes
Reference content items across environments Yes
Capture customer data across environments Yes
Recommend content across environments Yes
A/B testing
Feature Included
Active A/b tests Unlimited
Results metrics Yes
Recommendations
Feature Included
Most popular content items Yes
`More Like This` recommedations Yes
Automatic content analysis Yes
Developer Experience
Feature Included
GraphQL API Yes
REST API Yes
Image Delivery and transformation API Yes
User management API Yes
Mutation API Yes
API request log history 4 days
Webhooks Yes
Static webhook IPs Yes
Automations Unlimited
Custom integrations Paid Option
Infrastructure & Compliance
Feature Included
Global Content and Asset delivery network Yes
Custom CDN domains Paid Option
24/7 infrastructure monitoring Yes
ISO certified Yes
GDPR complicancy Yes
In transit encryption Yes
Backups and snapshots Hourly
Restoring capabilities Yes
Dedicated infrastructure Paid Option
Account & Access control
Feature Included
Default user roles Yes
Custom user roles Unlimited
Single Sign-On (SSO) Paid Option
Payment via Wire Transfer Optional
Support
Feature Included
Support Channels Community, Email, Dedicated Slack Channel
Uptime guarantee 99.9%
Response SLA Under 30 minutes
Onboarding consultancy Custom
Data modelling consultancy Custom
Customer Success Specialist Yes
End-user training Paid Option

Frequenty asked questions

Getting started

Yes, you can. We have a Community plan that is perfect for exploring Prepr and is completely free to use.

Our free Community plan gives you access to Prepr’s APIs and major features like personalization, recommendations, and A/B testing. So you can get a feel for things before purchasing.
Some features like live audio and video streaming and bigger storage capacity are only available in paid subscriptions. When you want to try these features, please reach out to our Sales team.

No, you don’t. You can sign up for our free Community plan and start working instantly without entering your credit card details. You only have to add them if you sign up for one of our paid plans or if you want to upgrade your free subscription.

Policies & Obligations

Yes, Prepr is fully GDPR compliant. Our highest priority is keeping your data safe, secure, and highly available. To learn more, please visit our Privacy page.

Yes, our infrastructure has the following certificates:
ISO 27001 — Information Security Management System
ISO 9001 — Quality Management System
ISAE 3402: Type II — Assurance Reports on Controls at a Service Organization

A custom Service Level Agreement is available in our Enterprise Plans. By default, the SLA includes a response time of under 30 minutes and a 99.9% uptime guarantee.
Do you have more specific requests? Feel free to contact us, and we'll try to meet your needs.

You can check the status of our systems at status.prepr.io.

Plans

The Community Plan includes all the main features and sufficient usage limits to get to know Prepr. So it's a good option for developers or freelancers.
The Entry Plan is perfect for smaller websites and apps. You’ll get more users and usage capacity, access to the live stream feature with the ability to upload and store video and audio assets, and daily data backups for higher safety. Also, you’ll receive extra support and uptime guarantees.
The Scale Plan is tailored for established teams with more complex content needs. Enlarged data storage and user number for efficient content management, content versioning up to one year and hourly backups for high content availability. Also, you’ll get up to 3 environments, 20 content locales, 50 customer segments, 1000 active A/B tests, multi-channel support, and 99.9% uptime guarantees.
See the complete plan comparison in the table above.

Yes, they are. Prepr Enterprise subscription plans make it easier and more cost-effective for big players to serve large-amount content. The plan includes the complete feature set, customizations, and 24/7 support. Contact us to learn more about Prepr Enterprise Plans.

Yes, you can have as many plans as you need.
Once you’ve registered your organization in Prepr, you can choose a subscription plan that determines how many environments you can have and what services are included.
If you want multiple subscription plans within an organization, please get in touch with our sales team to discuss your needs and available options.

Not at all! You can choose a monthly subscription and stay flexible in how long you use Prepr. Although, you can save time and money by opting for the annual subscription. You can switch from a monthly subscription to being billed annually anytime.
Longer time contracts with discounts are available for 2-5 year contracts. Contact our Sales team to learn more.

The number of users and roles available depends on your chosen subscription plan. For example, Entry and Scale Plans include 10 and 15 users, respectively, by default. You can extend these limits for a small additional fee until a maximum per plan. Also, with the Entry Plan, you get three default roles: admin, developer, and editor. While the Scale Plan supports up to 10 custom roles.
Check out our subscription plan capabilities in the table above.

We provide full support and assistance through multiple channels. Depending on your subscription plan, you can access our Slack community, email support system, or dedicated Slack channels with a personal assistant.
Also, we give consulting sessions to our customers as a paid option, which include content modeling, setting up personalizations, etc.

Prepr will automatically bill you for your overages. You can get more information about applicable additional fees in the table above. As long as you pay for your overages on time, we won’t stop providing service and won’t pause your account.

You can upgrade from Community to Entry yourself on the Subscription page in your Prepr organization. If you want to upgrade from the Entry Plan, please get in touch with our Sales team.

To cancel your subscription, navigate to the Subscription page in your Prepr organization and click Cancel subscription at the bottom. Your subscription will be terminated at the next billing period start date.
All your data will be deleted automatically 30 days after the subscription is terminated. You can contact our support team to reactivate your account during this time.

Pricing & Payments

Our pricing is primarily based on the number of environments, users, bandwidth usage, and support level. For more information, please refer to the table above.

Prepr provides quite high limits per plan. Even so, all plans have a maximum value. If you exceed that, you’ll have to pay overage fees for service beyond your subscription plan limits. For more information, please refer to the table above. If an overage happens regularly, we recommend that you upgrade your subscription plan.

The prices listed on this page are exclusive of EU VAT for EU customers and will be charged additionally following EU VAT Rules. You can specify your VAT number in your organization’s payment details to see your VAT rate before making a payment.

You can use credit cards from all major credit card issuers. If you’re on the Enterprise subscription, you can also pay by bank/wire transfer.

You can adjust a payment method anytime by navigating in Prepr to Subscription > Organization details > Payment details.

At Prepr, we use an upfront payment system. This means you pay for service in advance upon subscribing to one of the paid plans and before each new billing period starts. For that, a recurring payment is set up and charged through direct debit.

Prepr supports both monthly and annual subscription models. The billing period starts on the day you subscribe and is renewed at the end of the billing cycle — 28-31 days (depending on the month) for a monthly subscription and 363 days for an annual subscription.

You can find your invoices on the Organization details page. Invoices are generated automatically just before a new billing period starts.

If your payment fails, we’ll send you an automatic payment-due email. Payments may be retried up to 3 times within the next 14 days. After this, if the payment does not succeed, the service will be terminated for your account.
To prevent the Prepr service from being terminated, please ensure you have a valid payment method and sufficient funds before a new billing period starts.