When your platform no longer reflects your mission
As Invest-NL grew in size, scope, and strategic ambition, its original website, built before its public launch in 2020, no longer supported the organization’s evolving needs. Designed from an internal perspective, the platform was structured around departments like Capital and Business Development rather than user needs. Information was fragmented, navigation was unintuitive, and the site lacked the functionality to support data-driven engagement or meaningful lead conversion.
To match its public mission and support its growing audience of entrepreneurs, co-investors, and policymakers, the digital experience required a fundamental rethink.
Moreover, the website was underperforming in several critical areas:
- Outdated UX and structure: Navigation didn’t reflect how users searched for funding, insights, or opportunities.
- Limited storytelling: The platform lacked a framework for sharing impact through projects, partnerships, and success stories.
- No system integrations: The site wasn’t connected to CRM or analytics tools, limiting insight and performance tracking.
- Lack of personalization: Content couldn’t be adapted to different user types or journeys.
- Inflexible CMS: Content updates required developer support, slowing down operations and limiting scalability.