Targeting multiple audiences with relevant content
The question that Spoony brought to Good News was clear:
“On one side, we have Madaga.nl and Spoony.nl. They will become Spoony, with a new look and feel, and we need to serve many different target audiences. How would you solve that?”
Spoony primarily operates in the B2B space, targeting daycare centers and after-school programs. Within these organizations, three different roles—directors, procurement officers, and childcare workers—need to be convinced of Spoony’s value, each with their own concerns and decision-making processes.
Beyond the B2B audience, Spoony also has long-term ambitions to reach parents and children directly, adding two more audience segments to the equation, bringing the total to five groups to target and further complicating their content strategy.
On top of that, Spoony’s existing platforms were struggling with performance and efficiency.
Built on WordPress, their websites faced security vulnerabilities, accessibility issues, and slow content management workflows that required constant agency involvement.
The lack of personalization made it difficult to tailor content to different user needs, while SEO weaknesses—particularly on Spoony.nl, which had low search authority and poor mobile responsiveness—hindered organic growth. As a result, their ability to generate and convert leads was severely restricted.
